Facebook’s privacy policy under scrutiny

By Phil Brining

Millions of people use social media on a daily basis to update their friends, family and colleagues on their lives.


Electronic communication plays an important role in our lives, with many of using social media every single day. The most popular social network used across the world is Facebook, boasting over 1 billion users – a seventh of the world’s population. This January, the social network made significant changes to their privacy policy.

However, in a report written by Belgium’s data watchdog, Facebook have been accused of breaking data protection laws in Europe. The social network’s new terms were said to be in violation of the European laws against how data is gathered about individuals, what is done with it and how people are informed of such practices. The report stated that the security settings were far too complicated for users to clearly understand which data is private and which will be shared, as well as leaving users uncertain of which organisations are receiving their data. This news comes as European law is currently discussing future options regarding the region’s data protection, with new regulations expected from 2017 to meet the changing technology demands.

As millions if individuals and businesses rely on electronic communications in 2015, it’s important that businesses know that not only is their privacy and data protected, but that their clients’ are too. We are here to help concerned businesses with their privacy needs, specialising in data protection strategies, salesforce CRM implementation and more. Over the years we have worked with a variety of different businesses both small and large, providing them with practical advice and help to defend their data. Whether you would like our help with training your team or guidance in certain areas, we’re equipped with the experience and skill set needed.

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We have been advising those people who have contacted us that they should make a complaint to the Information Commissioner’s Office (ICO) using this link https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/.  It would be helpful to the ICO if you knew the number that called you, the date and time of the call and what the call seemed to be about.

You might also want to register your phone number with the telephone preference service (TPS), a national suppression service which should cut down calls of this nature as it is not lawful to make unsolicited direct marketing calls to numbers registered on the TPS.  You can register your number here https://www.tpsonline.org.uk/register.

We know that these kind of calls can be distressing and intrusive and you have our sympathy.  Please do not hesitate to contact us if you would like to discuss it with us otherwise we’d encourage you to report it to the ICO as notifying them of this kind of practice enables them to investigate and take enforcement action where necessary.  You can see the action that has been taken by the ICO here https://ico.org.uk/action-weve-taken/enforcement/.

Data Protection People Limited – March 2021