Staying safe during a video conference

By Phil Brining

There have been many stories in the news recently concerning online privacy. These days, it is vital to make sure you take the necessary steps to secure yourself when using the internet. Companies employing video conferencing equipment also need to be vigilant. Video conferencing can bring many excellent benefits to your company, but the process can also pose security risks if you do not handle it in the right way. There are a few simple steps you can take when carrying out video conferencing to lessen the risk of data loss or identity theft.

  • Think about nesting windows. Many video conferencing calls share a person’s computer screen between all the people involved in the conversation so that images and information can be shared. If you have windows open containing information that you do not plan to share, make sure they are all properly closed before you begin conferencing.
  • Guard against unauthorised recording. If you’re having a discussion about trade secrets or upcoming projects and you don’t want rivals or competitors to know about it, it’s important that nobody is recording the conference without your knowledge. Make it clear to all attendees that unauthorised recording is forbidden and only take notes where necessary.
  • Make sure your staff and colleagues have a clear understanding of data protection. A large majority of the security concerns we see in the media stem from a lack of understanding. We provide the best support in the business and advice whenever you need it to ensure that you understand how to protect your data, which will reduce the chances of any issues. If all companies had a strong data protection strategy in place, we would see far fewer incidents of data theft or breaches.

We specialise in salesforce CRM implementation and the creation and implementation of effective data strategies. If you would like to know more about what we can do for your company to help minimise the chances of data security issues, please don’t hesitate to get in touch.

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We have been advising those people who have contacted us that they should make a complaint to the Information Commissioner’s Office (ICO) using this link  It would be helpful to the ICO if you knew the number that called you, the date and time of the call and what the call seemed to be about.

You might also want to register your phone number with the telephone preference service (TPS), a national suppression service which should cut down calls of this nature as it is not lawful to make unsolicited direct marketing calls to numbers registered on the TPS.  You can register your number here

We know that these kind of calls can be distressing and intrusive and you have our sympathy.  Please do not hesitate to contact us if you would like to discuss it with us otherwise we’d encourage you to report it to the ICO as notifying them of this kind of practice enables them to investigate and take enforcement action where necessary.  You can see the action that has been taken by the ICO here

Data Protection People Limited – March 2021