We are always happy to make contact with you by either phone, email or a face to face meeting at our office or yours. We work standard UK office hours – every week day 0830 to 1730.
We have been advising those people who have contacted us that they should make a complaint to the Information Commissioner’s Office (ICO) using this link https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/. It would be helpful to the ICO if you knew the number that called you, the date and time of the call and what the call seemed to be about.
You might also want to register your phone number with the telephone preference service (TPS), a national suppression service which should cut down calls of this nature as it is not lawful to make unsolicited direct marketing calls to numbers registered on the TPS. You can register your number here https://www.tpsonline.org.uk/register.
We know that these kind of calls can be distressing and intrusive and you have our sympathy. Please do not hesitate to contact us if you would like to discuss it with us otherwise we’d encourage you to report it to the ICO as notifying them of this kind of practice enables them to investigate and take enforcement action where necessary. You can see the action that has been taken by the ICO here https://ico.org.uk/action-weve-taken/enforcement/.
Data Protection People Limited – March 2021