SAR Support

Assisting You With Subject Access Requests

SAR Support Subject Access Request (SAR) Training

Our Areas of Assistance

Subject Access Request Services UK

Our SAR support offers a comprehensive suite of SAR handling services. Beyond consultation on SAR processes, our SAR bureau takes on the heavy lifting. We review and redact thousands of pages daily, liberating your team to focus on strategic matters.

E-Discovery

Harness our advanced e-discovery tools to scan data sets and pinpoint SAR-relevant documents in data systems lacking smart, customisable search capabilities.

Document Reduction

Experience document reduction that eliminates up to 60% of documents from a set, saving valuable time and reducing costs in review and redaction. This includes processes like deNISTing and intelligent de-duplication.

Document Digitisation

We specialise in converting audio files and handwritten documents into searchable digital formats.

Review and Redaction

Our proficient team processes thousands of pages daily, expertly redacting information that requesters aren’t entitled to or that you prefer not to disclose due to exemptions. We maintain objectivity regarding sensitive and confidential data, ensuring your team doesn’t view it.

Process Optimisation

Partner with us to uncover strategies and best practices for constructing efficient, scalable SAR handling processes.

Expedited SAR Handling

Accelerate SAR processing with our streamlined services, ensuring swift, accurate responses while avoiding complexities and delays.

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Aims of our Subject Access Handling Service

Products & Services

By aligning your SAR handling process with the core aims below, you can ensure that your organisation complies with data protection laws, upholds data subjects’ rights, and maintains efficient, secure, and compliant data management practices.

  • Ensure legal compliance with data protection laws and respond to SARs within mandated timelines.

  • Data Subject Rights: Facilitate access to accurate and complete personal data for data subjects.

  • Efficiency: Streamline SAR processes to minimise delays and ensure timely responses.

  • Data Accuracy: Verify the accuracy and relevance of data provided to data subjects.

  • Security: Maintain data security and confidentiality throughout the SAR process.

  • Redaction: Expertly redact exempt information to ensure only permissible data is disclosed.

  • Resource Optimisation: Allocate resources efficiently for cost-effective SAR handling.

  • Documentation: Maintain records of SARs, actions, and responses for compliance and accountability.

  • Customer Satisfaction: Provide a positive experience for data subjects, addressing inquiries promptly.

  • Continuous Improvement: Regularly assess and enhance SAR handling processes to meet evolving requirements.

  • Risk Management: Identify and mitigate SAR-related risks, such as breaches or non-compliance.

  • Client Support: If a third-party provider, assist clients in fulfilling their SAR obligations effectively.

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The SAR Process

The Process Of Handling Subject Access Requests

Handling a Subject Access Request (SAR) can be a complex and time-consuming undertaking. Unlike a simple data retrieval, it requires a meticulous search across a vast ocean of information – emails, voice recordings, CCTV footage, documents, and logs – often in diverse formats.

Your legal obligation is to sift through this data and perform SAR redactions, carefully removing any personal data belonging to other individuals. Simultaneously, you need to identify and withhold information exempt from disclosure under GDPR regulations.

Optimising the SAR Process with Data Protection People

At Data Protection People, we understand the complexities of SAR handling. We offer a comprehensive suite of services designed to streamline the process, ensuring efficiency, accuracy, and unwavering compliance:

  • Automated Workflows: We leverage advanced technology to automate data searches and redactions, significantly reducing processing time and minimising the risk of human error.
  • Expert Guidance: Our team of data protection specialists provides expert guidance throughout the process, ensuring you meet all legal requirements and navigate potential complexities with confidence.
  • Streamlined Response: Our streamlined approach helps you meet tight deadlines without compromising on accuracy or completeness.

By partnering with Data Protection People, you can transform the SAR process from a burden to a manageable task. We empower you to confidently fulfil your legal obligations while freeing up valuable resources to focus on core business activities.

Why Do Clients Choose Data Protection People?

Assisting You With Subject Access Requests

Save Time and Resources

Handling Subject Access Requests (SARs) can be a resource-intensive task. Reviewing extensive volumes of data demands time and manpower that you may not have to spare.

 

Efficiency Through Technology

We employ cutting-edge software and management processes to streamline the SAR process, delivering consistent and reliable results.

Maintain Confidentiality

SARs often unearth sensitive and confidential information. Allowing your employees to review such data can lead to confidentiality breaches and internal conflicts.

 

Mitigate Costly Mistakes

Getting SARs wrong can result in significant financial consequences, especially if you disclose sensitive information erroneously. By choosing our SAR services, you proactively reduce the risk of costly errors.

Expertise You Can Trust

Our team consists of subject matter experts well-versed in data protection laws. They are trained to the highest standards, ensuring compliance and accuracy in handling SARs.

 

Act Now, Not Later

Don’t wait until a massive SAR request lands on your desk. Get in touch with us today to fortify your SAR handling processes. Time is of the essence once a SAR is received, and preparation is key to a successful response.

How We Can Assist You

Expert Redaction Services for Your Data Protection Needs

The task of applying redactions to fulfill Subject Access Requests (SARs) can be a significant hurdle. Manual redaction is not only tedious and error-prone, but also susceptible to “redaction fatigue” – a decline in accuracy and focus that sets in after extended periods of concentrated work. This is where our expert SAR redaction services come in.

Precision and Efficiency Powered by Expertise
Our team understands the critical balance between meticulousness and speed in SAR redaction. We employ a highly skilled workforce specifically trained for this task. These individuals possess an unwavering focus, allowing them to maintain exceptional concentration for extended periods, minimizing the risk of errors. Their keen eye for detail ensures a meticulous approach to data review, guaranteeing all necessary redactions are applied accurately and consistently. Furthermore, their in-depth knowledge of GDPR regulations and exemptions empowers them to confidently apply redactions while safeguarding sensitive data.

Beyond Accuracy: A Commitment to Unwavering Quality Assurance
Our commitment to quality assurance goes beyond simply providing redaction services. We ensure the work we deliver meets the highest standards:

  • Rigorous Audit Trails: We maintain a comprehensive audit trail for every SAR, meticulously documenting all redactions and exemptions applied. This provides complete transparency and allows for easy verification.
  • Multi-Layered Quality Checks: Our redacted documents undergo a rigorous quality control process, with multiple layers of review by data protection specialists. This ensures exceptional accuracy and consistency.

Partnering for Peace of Mind
By partnering with Data Protection People for your SAR redaction needs, you gain peace of mind knowing your data is handled with the utmost care and precision. Our team’s expertise, combined with our robust quality assurance procedures, ensures you meet your legal obligations efficiently and with complete confidence.

Frequently Asked Questions

What is a Subject Access Request (SAR)?

A SAR is a legal right that allows individuals to request access to their personal data held by organisations. This includes information about how and why the data is processed.

Who can make a SAR?

SARs can be made by any individual, regardless of age, nationality, or residence, whose personal data is processed by an organisation.

How do individuals make a SAR?

Individuals can typically make a SAR in writing, including via email or letter. They should address the request to the organisation holding their data

Is there a time limit for responding to a SAR?

Yes, organisations are generally required to respond to a SAR within one month of receiving it. In some cases, this can be extended by an additional two months for complex requests.

Can organisations charge a fee for handling a SAR?

In most cases, organisations cannot charge a fee for handling a SAR unless it is excessive or repetitive. However, they can charge a reasonable fee for multiple copies or excessive requests.

What information should be provided in response to a SAR?

Organisations should provide a copy of the individual's personal data, information about how it is processed, the purposes of processing, and any third parties with whom the data is shared.

Can organisations refuse to respond to a SAR?

Organisations can refuse to respond to a SAR if it is manifestly unfounded, excessive, or repetitive. They must provide a reason for refusal and inform the individual of their right to complain to a supervisory authority.

Are there exemptions to SARs?

Yes, certain exemptions may apply, such as if the disclosure of information would reveal third-party data, jeopardise ongoing investigations, or harm national security.

Can organisations redact information in response to a SAR?

Yes, organisations can redact information in certain circumstances, such as to protect the personal data of other individuals or to withhold legally privileged information.

What should individuals do if they are not satisfied with the SAR response?

If an individual is not satisfied with the SAR response, they can first contact the organisation to try to resolve the issue. If that doesn't work, they can lodge a complaint with the relevant data protection authority.

Get Support With Data Protection And Cyber Security

Our mission is to make data protection and cyber security easy: easy to understand and easy to do. We do that through the mantra of benchmark, improve, maintain.