Training That Changes Behaviour
Data Protection Made Easy Podcast
Written by Caine Glancy and Catarina Santos
This live session explores why so much compliance training fails to create real behavioural change and what organisations can do to make training more effective in practice. Catarina Santos and Caine Glancy will discuss how to design and deliver training that improves awareness, accountability and day-to-day decision-making, while also helping organisations evidence effectiveness during audits and compliance reviews.
Training That Changes Behaviour
Live session with the Data Protection Made Easy community
Most training ticks a box but fails to change behaviour. This session focuses on how to design and deliver training that actually influences decision-making, awareness, and accountability.
Hosted by Catarina Santos and Caine Glancy, this live discussion will explore what effective data protection training looks like in practice, why so much training fails to create meaningful change, and how organisations can evidence that learning is actually making a difference.
Whether you are reviewing your current training programme, preparing for an audit, or trying to build a stronger culture of accountability, this session will provide practical insight into creating training that works beyond simple completion rates.
What This Session Will Cover
During the session, Catarina and Caine will explore the difference between training that simply meets a requirement and training that genuinely influences behaviour across an organisation.
- Why most compliance training fails to change behaviour
- What effective data protection training looks like in practice
- How to improve awareness, accountability and decision-making
- Common mistakes organisations make when delivering staff training
- The importance of embedding training into everyday working practices
- How to evidence training effectiveness during audits and compliance reviews
- What regulators and auditors expect to see beyond completion records
Why This Topic Matters
Training is often treated as a compliance exercise, with organisations focusing on completion statistics rather than whether staff actually understand their responsibilities.
However, ineffective training can leave organisations exposed to avoidable risks, human error, and repeated compliance failures.
Good training should influence behaviour, support accountability, and help staff make better decisions when handling personal data. It should also provide organisations with evidence that learning is understood, embedded, and effective in practice.
This session will help attendees understand how to move beyond tick-box training and create a more practical, measurable approach to awareness and accountability.
Who Should Attend?
This session is useful for anyone involved in data protection, governance, compliance, training or organisational accountability, including:
- Data Protection Officers
- Compliance and risk teams
- HR and learning development professionals
- Information governance professionals
- Senior leaders responsible for accountability
- IT, cyber security and operations teams
- Anyone responsible for delivering or managing staff training
Meet Your Hosts
Catarina is Head of Consultancy at Data Protection People and supports organisations across a wide range of sectors. She brings practical experience from real client work and understands the importance of building compliance cultures that work in practice, not just on paper.
Caine is the Data Protection Support Desk Manager at Data Protection People. He works closely with organisations handling day-to-day data protection challenges and brings practical insight into the human behaviours and organisational issues that often lead to repeated compliance problems.
Join the Data Protection Made Easy Community
This session will be hosted live in front of the Data Protection Made Easy community, giving attendees the opportunity to hear real questions, shared experiences and practical discussion from data protection professionals across the UK.
Our community brings together more than 1,700 data protection professionals who join us regularly for live sessions, podcasts and practical discussions designed to make data protection easier to understand and easier to do.
Book Your Place
Join us live for a practical session on designing training that genuinely changes behaviour, improves accountability, and helps organisations evidence effectiveness with confidence.