Managing Subject Access Requests from Employees & Ex-Employees

Data Protection Made Easy Podcast – Episode 114

Subject Access Requests (SARs) submitted by current or former employees are among the most sensitive and complex data protection challenges organisations face. In Episode 114 of the Data Protection Made Easy Podcast, we welcomed Nia Roberts from Woodgate & Clarke to share her insights alongside our regular hosts Philip Brining, Catarina Santos, and Caine Glancy.

If you’re involved in HR, legal, compliance, or data protection, this is an episode you won’t want to miss. SARs from staff can surface during contentious periods and often involve highly personal data, workplace grievances, and emotionally charged decisions.

Listen below or find us on Spotify, Apple Podcasts, and all major streaming platforms.

What We Covered

This session dives into some of the most frequently asked questions and overlooked risks when handling SARs from employees and ex-employees. The team explored:

🔹 Common Triggers and Misconceptions

From employment disputes and grievances to misunderstanding of rights, we discussed the motivations behind employee SARs and how these requests are sometimes unfairly perceived as “troublemaking.”

As Catarina Santos explained, it’s essential to reframe the narrative:

“The moment an employee submits a SAR, there’s often suspicion. But they’re simply exercising a right, and organisations need to avoid viewing this as a hostile act.”

🔹 SARs and Organisational Culture

The episode opened with a reflection on how important organisational attitude is when dealing with SARs internally. Do line managers panic? Do HR teams try to limit the scope unfairly? The cultural tone of how SARs are approached sets the standard for compliance, and respect for rights.

🔹 The Community Speaks

This episode was particularly lively, with dozens of listeners sharing personal experiences in the live chat, from management asking for redaction reviews to WhatsApp messages being considered disclosable.

Philip Brining highlighted the value of the community:

“We’re not here to preach, we’re here to learn from each other. Today’s discussion proved again how much experience exists across this community.”

🔹 Tools of the Trade: Teams, WhatsApp & Chat Platforms

Are your workplace chat tools covered by SARs? Very possibly. The group discussed how platforms like Microsoft Teams, Slack, and WhatsApp are increasingly scrutinised during employee SARs especially if conversations include personal data.

🔹 Balancing Access, Proportionality, and Security

SAR compliance doesn’t mean giving everything. As Caine Glancy pointed out, organisations must strike a balance between access and protection:

“It’s easy to get swept up in emotion, especially when the SAR involves current staff. But we need to remain impartial, proportional, and legally grounded.”

The team also touched on unfounded and excessive requests, case law, and the ICO’s guidance on managing SARs in the workplace — especially when IT systems and data security are involved.

What made this episode stand out was the depth of real-world experiences shared. Guest speaker Nia Roberts brought front-line insight, including how to manage expectations and collaborate across departments:

“You need strong communication between data protection and IT teams. It’s essential, especially when you’re dealing with chat logs or historic data held in messaging tools.”

Want More Like This?

The Data Protection Made Easy Podcast is the UK’s leading podcast for privacy professionals, with over 50,000 streams and a thriving live community.

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Meet the Panel

• Philip Brining – Managing Director and Founder of Data Protection People
• Catarina Santos – Data Protection Consultant 
• Caine Glancy – Data Protection Support Consultant
• Nia Roberts – DPO at Woodgate & Clarke

Looking Ahead

Due to overwhelming demand and an overflowing chat box, we’re exploring a Part 2 to this session, diving deeper into recurring SAR issues, including excessive requests, HR workflows, and lessons from recent case law.

Stay subscribed for updates, and don’t forget to follow us on LinkedIn for all the latest news and event invites.

Special May Promotion: Free SAR Consultations

This month, we’re offering free consultations on SAR handling to any organisation looking to improve their internal process.

Whether you’re struggling with redaction, document searches, or managing requests from difficult cases, speak to one of our experts for practical support.

📩 Simply email us at [email protected] with the subject line “SAR Support”, and we’ll book in a free 30-minute consultation.