Business as usual for the Outsourced DPO

By David Hendry

The Outsourced DPO is dusting off the binding corporate rules play book!  It’s some time since we were involved in drafting BCRs and were delighted for one of our global clients to ask us to get involved with creating BCRs for their operations in over 80 countries last week.  Of course drafting BCRs is not rocket science but it requires a lot of collaboration.  The fact that lots of those involved in the project are currently working from home adds a new dimension to the collaborative work and communication that needs to happen but developments such as Google translate and MS Teams translate are fantastic new tools that have emerged since our last foray into BCRs which makes joint-working on documents far quicker and easier than in the past.  The evolution of data protection laws around the world over the last 2 years including, for example, the Californian Consumer Privacy Act and the new Personal Data Protection Act of Thailand make it a fascinating brief.  The Outsourced DPO is looking forward to getting stuck into this piece of work!

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IMPORTANT INFORMATION

We have been advising those people who have contacted us that they should make a complaint to the Information Commissioner’s Office (ICO) using this link https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/.  It would be helpful to the ICO if you knew the number that called you, the date and time of the call and what the call seemed to be about.

You might also want to register your phone number with the telephone preference service (TPS), a national suppression service which should cut down calls of this nature as it is not lawful to make unsolicited direct marketing calls to numbers registered on the TPS.  You can register your number here https://www.tpsonline.org.uk/register.

We know that these kind of calls can be distressing and intrusive and you have our sympathy.  Please do not hesitate to contact us if you would like to discuss it with us otherwise we’d encourage you to report it to the ICO as notifying them of this kind of practice enables them to investigate and take enforcement action where necessary.  You can see the action that has been taken by the ICO here https://ico.org.uk/action-weve-taken/enforcement/.

Data Protection People Limited – March 2021