SAR Support

Handling a subject access request is resource intensive. Contact us to discuss how we can resolve your SAR headaches!

Why do I need subject access request Support?

Subject Access Requests (SARs) are a cornerstone of Data Protection Law and as soon as you receive one, the clock starts ticking as you have only one month to respond. Handling SARs is resource-intensive, and it requires specialist training and software. Outsourcing the application of redaction and exemptions makes commercial sense – which is why DPP set up our SAR Redaction Service.

The subject access request process

The process for handling a subject access request is straightforward enough – the time-consuming element is reviewing all of the information found through the information search. It is not uncommon for this to comprise thousands of emails, voice recordings, CCTV footage, images, logos, and other documents in a variety of formats.

Your legal duty is to review all this information and remove (redact) all references to other people. You might also want to withhold some information through the application of one of the many exemptions to disclosure. This process can take a very long time and is where organisations are finding that Data Protection People’s subject access request support service can help them.

How we can help

Applying SARs redactions is boring work. It needs high levels of concentration and focus and no interruptions. Redaction fatigue sets in after only a few hours. It is the kind of work best done by people with an eye for detail and a passion for redaction who do this work by choice day-in and day-out. That’s where we can help.

Our SAR task force uses our tried and trusted work methods to accurately, quickly and methodically work through redacting your information. There are SAR subject matter experts working within a team of data protection experts. They know what they are looking for and assuredly apply any necessary-redactions and exemptions within the framework of UK law. Our audit trail and quality assurance procedures give you peace of mind that the work we do for you will stand up to scrutiny.

Why choose us?

We are specialists in Data Protection and Information Security, our team has decades of practical experience and a proven track record of identifying and mitigating risk so you can be sure you are in the safest hands.

Click here to discuss how we can help you with Subject Access Requests (SARs).

Contact Us

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    We are always happy to make contact with you by either phone, email or a face to face meeting at our office or yours. We work standard UK office hours – every week day 0830 to 1730.


    IMPORTANT INFORMATION

    We have been receiving complaints over the last few weeks from people who have received unsolicited direct marketing calls from a company called The Protection People.  We should like to point out that we are Data Protection People and have nothing to do with those calls.

    We have been advising those people who have contacted us that they should make a complaint to the Information Commissioner’s Office (ICO) using this link https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/.  It would be helpful to the ICO if you knew the number that called you, the date and time of the call and what the call seemed to be about.

    You might also want to register your phone number with the telephone preference service (TPS), a national suppression service which should cut down calls of this nature as it is not lawful to make unsolicited direct marketing calls to numbers registered on the TPS.  You can register your number here https://www.tpsonline.org.uk/register.

    We know that these kind of calls can be distressing and intrusive and you have our sympathy.  Please do not hesitate to contact us if you would like to discuss it with us otherwise we’d encourage you to report it to the ICO as notifying them of this kind of practice enables them to investigate and take enforcement action where necessary.  You can see the action that has been taken by the ICO here https://ico.org.uk/action-weve-taken/enforcement/.

    Data Protection People Limited – March 2021

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