Enhance Your Data Protection Strategy with Our Support Desk

In today’s complex regulatory landscape, businesses face numerous challenges in navigating data protection laws, ensuring compliance, and safeguarding sensitive information. As one of the UK’s leading data protection consultancies, our Support Desk offers a specialised team of experts who are dedicated to solving problems and providing comprehensive answers to your data protection and cybersecurity questions. In this article, we will explore the advantages of working with our team of experienced consultants and how they can serve as an invaluable extension of your own support team.

Our Support Desk: Your Data Protection Lifeline

The Support Desk at our consultancy comprises a team of bright, intelligent, and experienced consultants who specialise in data protection law and practice, PCI DSS, and cybersecurity. With an in-depth understanding of these domains and staying updated with the latest regulatory developments, our team can provide you with a wealth of knowledge and expertise. By partnering with us, you gain access to a reliable source of information and guidance, saving you time and effort in keeping up with the ever-evolving legal landscape.

Comprehensive Support Tailored to Your Needs

Whether you need to sense-check a point of law, seek guidance on best practices, or discuss your ideas with an independent and experienced practitioner, our Support Desk is here to help. We provide a range of assistance to address your specific needs, including:

1. Contract reviews: Review and suggest amendments to data sharing or processor agreements.
2. Due diligence: Carry out due diligence on suppliers.
3. Breaches: Provide assistance in evaluating or managing personal data breaches.
4. DPIA review: Critically appraise Data Protection Impact Assessments carried out by your colleagues.
5. Data subject rights: Provide advice when data subjects exercise their rights (including DSARs), such as on applicable exemptions, refusing requests, or charging fees.
6. Privacy notices: Provide an external assessment of privacy information to test its transparency and compliance.
7. PECR (Privacy and Electronic Communications Regulations): Advise and assist with ensuring compliant direct marketing campaigns.
8. Reviewing cookies: Review the use of cookies, pixels, and similar technologies, including cookie banners.
9. International transfers: Help ensure compliance with international transfer regulations.
10. Third-party communication: Liaise with the ICO and other regulatory or professional bodies on your behalf to address sensitive inquiries.
11. LIA (Legitimate Interest Assessment) review: Conduct a critical analysis of legitimate interest assessments.
12. Lawfulness of processing special category data: Assess and advise on the most appropriate lawful basis for processing special category data.
13. Legal research: Undertake legal research in response to ad-hoc queries or scenarios.

 Prompt and Efficient Support

Our Support Desk operates from our base in Yorkshire and utilises an enterprise-grade ticketing system to ensure efficient communication. When you submit a question or request for assistance, our team logs, triages, assigns, researches, and responds to it promptly, typically within a few hours. This means you can rely on timely support to address your concerns and make informed decisions swiftly, without undue delays.

Your Trusted Partner and Critical Friend

Think of our Support Desk team as an extension of your support team. They can act as your trusted partner and critical friend, reviewing and critiquing your work or that of your colleagues. By engaging our team, you gain an independent perspective and valuable insights that can enhance your data protection practices. Moreover, our consultants can ask the tough questions on your behalf, whether to suppliers, colleagues, or management, ensuring that crucial inquiries are addressed professionally and effectively.

Efficiency and Cost-Effectiveness: Working with Our Support Desk

By entrusting your data protection needs to our Support Desk, you not only gain access to a team of experienced consultants but also enjoy several advantages that make it a more cost-effective and efficient solution than handling these matters in-house.

1. Cost Savings: Maintaining an in-house team dedicated to data protection can be expensive. Our Support Desk offers a cost-effective alternative, allowing you to leverage the expertise of our specialists on an as-needed basis. Whether you require assistance for a few hours or a comprehensive support package, you can avoid the overhead costs associated with hiring, training, and managing a full-time team.
2. Quicker Turnaround: Our Support Desk is well-equipped to handle a wide range of challenges promptly and efficiently. By relying on our experienced consultants, you can benefit from quicker response times and faster issue resolution. Our team is well-versed in data protection law and practice, enabling them to provide timely and accurate guidance to help keep you out of hot water.
3. Flexibility and Stress Relief: Even if you have an internal team, partnering with our Support Desk can alleviate the stress and workload associated with data protection responsibilities. We offer flexible support packages that allow you to tap into our expertise as and when required. This not only provides relief to your existing team but also ensures that critical tasks are addressed promptly by specialists who specialize in data protection, GDPR, and cybersecurity.
4. Access to a Diverse Range of Services: Our Support Desk covers a wide spectrum of data protection services, ranging from contract reviews and breach management to privacy notices and legal research. By utilizing our services, you can benefit from comprehensive support that addresses various aspects of data protection and information rights law.
5. Professionalism and Compliance: Our Support Desk team operates with the highest level of professionalism and compliance expertise. We stay up to date with the latest regulatory developments, ensuring that our guidance aligns with the requirements of UK data protection laws. By partnering with us, you can trust that your data protection practices will adhere to legal standards and industry best practices.

Partnering with our Support Desk offers a cost-effective, efficient, and stress-free solution to your data protection needs. Whether you require assistance with contract reviews, breach management, DPIA appraisals, or any other data protection-related matter, our team of experienced consultants is ready to support you. By leveraging our expertise, you can ensure compliance, save costs, and benefit from timely and comprehensive guidance. Contact our Support Desk today and experience the benefits of working with a dedicated team of data protection specialists.

Speak to one of our team and find out how we can support your organisation: https://dataprotectionpeople.com/contact-us/