Intelligent Health Case Study

Data Protection Made Easy

Intelligent Health is a UK-based organisation focused on getting whole communities active through programmes such as Beat the Street. With rapid growth and increasing responsibility for personal data, the business turned to DPP for outsourced DPO support to ensure GDPR compliance and reduce risk.

Intelligent Health Case Study

Intelligent Health Case Study, Outsourced DPO Support

Intelligent Health gets whole communities more active through programmes such as Beat the Street. Rapid growth increased responsibility for sensitive data, so the organisation sought structured data protection support.

Sector Health and Wellbeing
Client Role Operations Director with DPO responsibility
Service Outsourced DPO, Support Desk, Training
Timeframe Multi year partnership

We just did not have anything in place. We were a small business and when GDPR came in, we did not even know where to start.

Operations Director, Intelligent Health

The Challenge

No formal framework, a long list of urgent gaps, and uncertainty about where to begin created risk and delay.

Our Solution

  • Initial assessment with prioritised recommendations
  • Templates and frameworks to avoid reinventing the wheel
  • Monthly meetings with an outsourced DPO to set priorities
  • Support Desk for urgent queries and ad hoc issues
  • Training sessions to embed knowledge and centralised documentation

The Results

  • Greater confidence handling complex GDPR inquiries and client questions
  • Clearer processes and ongoing oversight from an outsourced DPO
  • Faster progress with ready made templates and structured plans
  • Improved collaboration and documentation management

Just having the DPO is the best part, tricky queries are handled with confidence and clients are reassured we take compliance seriously.

Operations Director, Intelligent Health

About the Client

A UK organisation dedicated to improving public health through activity based programmes, handling participant and community data.

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Tags, GDPR, SARs, Templates, Training, Outsourced DPO, Support Desk.
Related reading, Outsourced DPO Services, GDPR Support Desk.