Magenta Living Case Study
Written by Data Protection People
Magenta Living is a registered provider of social housing, based in Wirral, Merseyside. The organisation manages around 13,000 homes with 600 staff, delivering housing, repairs, and new builds while handling large volumes of personal data.
Magenta Living Case Study, Data Protection Support
Magenta Living is a registered provider of social housing on the Wirral with around 13,000 properties. As GDPR arrived, the organisation sought practical support to build frameworks and confidence while developing its internal assurance capability.
Compliance with data protection legislation was not something we had taken particularly seriously before GDPR. The risk of fines made us realise we needed help fast.
The Challenge
No dedicated in house expertise at the outset, multiple systems and little governance, and the DPO role initially sitting within IT created compliance risk.
Our Solution
- GDPR readiness assessment with prioritised recommendations
- Outsourced DPO services to provide expertise while building internal capability
- Support creating ROPAs and Information Asset Registers
- Help desk access for day to day GDPR and SAR queries
- Collaboration with consultants experienced in housing sector challenges
The Results
- Improved understanding of GDPR obligations across the business
- Development of an internal business assurance team with practitioner training
- Simplified policies and frameworks
- Confidence handling SARs and DPIAs with help desk backup
The help desk is invaluable. It reassures us and keeps us on track.
About the Client
Magenta Living provides homes, repairs, and new builds across the Wirral. The organisation handles significant volumes of tenant data and continues to strengthen governance with DPP support.
Need similar support Get in touch with our team.
Related reading, Outsourced DPO Services, GDPR Support Desk.