St Giles Trust Case Study

Data Protection Made Easy

St Giles Trust is a UK charity supporting disadvantaged adults and young people. Its model uses lived experience to deliver services such as prisoner rehabilitation, helping young people out of gang culture, and supporting those furthest from work into meaningful jobs. The charity manages sensitive personal data across more than 100 projects.

St Giles Trust case study

St Giles Trust Case Study, Outsourced DPO and GDPR Support

St Giles Trust is a charity supporting disadvantaged adults and young people across the UK. With diverse services handling sensitive personal data, the organisation needed structured support to strengthen data protection compliance. DPP provided outsourced DPO services and practical GDPR expertise.

Sector Charity and Social Support Services
Client Role Deputy CEO and Finance Director, with data protection responsibility
Service Outsourced DPO and GDPR support
Timeframe Ongoing engagement

We built our data protection framework out of nothing, and needed external reassurance that we were on the right track.

Deputy CEO and Finance Director, St Giles Trust

The Challenge

Limited internal structures before GDPR and complex data sharing across over 100 projects created multiple DPIAs and SAR demands. The organisation needed reassurance, challenge, and practical help to mature its approach.

Our Solution

  • Appointment of an outsourced DPO for external oversight and challenge
  • Support with SARs and day to day issues
  • Assistance with DPIAs and data sharing agreements across numerous projects
  • Practical reassurance and step by step support during emerging challenges
  • Raising awareness of additional security and compliance services

The Results

  • Stronger governance with outsourced DPO reassurance complementing in house capacity
  • Successful handling of SARs with consultant support
  • Structured approach to DPIAs and data sharing agreements across 100 plus projects
  • Trusted relationship with approachable and responsive consultants

Kathy is excellent, always straight to the point, reassuring, and quick to give us a clear way forward. It is like talking to a friend rather than a faceless organisation.

Deputy CEO and Finance Director, St Giles Trust

About the Client

St Giles Trust works nationwide supporting people with lived experience to achieve positive outcomes. Their projects require careful handling of personal data and robust governance.

Need similar support Get in touch with our team.

Speak to Data Protection People

Tags, GDPR, SARs, Templates, Training, Outsourced DPO, Support Desk.
Related reading, Outsourced DPO Services, GDPR Support Desk.
Speak to an Expert