GDPR Support Desk

The Support Desk service is based in Leeds and is staffed by a team of qualified and experienced data protection law and GDPR consultants, specialists and practitioners.

Areas of assistance

We assist with all nature of data protection queries, and provide consultation with the following:

  • personal data breach response and handling
  • assessing data protection risks
  • advising on how to respond to Data Subject Access Requests (DSARs) lawfully
  • GDPR advice e.g: establishing controller/processor relationship
  • DPA 18 exemptions advice
  • PECR / direct marketing guidance
  • assisting with Legitimate Interest Assessments (LIAs)
  • advising on how to obtain and record consent lawfully

We also undertake:

GDPR Support Desk Service Delivery

The Leeds-based team offers email and telephone support. We will give you an estimated time frame for our response to your data protection support query via an email notification with a case number. We have a bank of GDPR and UK data protection regulations knowledge and resources to help you with any questions you may have regarding data protection.

Framework

We pride ourselves on delivering our clients, informative and simple to understand advice. Our data protection and GDPR consultants are able to provide training resources, templates and checklists to help you with your basic GDPR rules and regulations compliance journey. Our GDPR consultants at Data Protection People offer the Information Governance Framework (IGF) – a full index of data protection policy/procedure templates and registers to record processing activities.

GDPR Support Packages

Our data protection and GDPR Support packages can be provided as an addition to other services or can be bought stand-alone so that Data Protection People is your nominated point of contact in the event of any data protection queries you or your team may have.

Click here to discuss how we can help you with your data protection obligations.

Contact Us

Send us a Message









Data Protection Project
GDPR Gap Analysis/Audit/Review
Outsourced Privacy Officer/DPO
Support Desk
SAR Support
PCI DSS
ISO27001/27701
Cyber Maturity Assessment
NIS Regulations
Information Governance Documentation
DataWise System
Other

We are always happy to make contact with you by either phone, email or a face to face meeting at our office or yours. We work standard UK office hours – every week day 0830 to 1730.


IMPORTANT INFORMATION

We have been advising those people who have contacted us that they should make a complaint to the Information Commissioner’s Office (ICO) using this link https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/.  It would be helpful to the ICO if you knew the number that called you, the date and time of the call and what the call seemed to be about.

You might also want to register your phone number with the telephone preference service (TPS), a national suppression service which should cut down calls of this nature as it is not lawful to make unsolicited direct marketing calls to numbers registered on the TPS.  You can register your number here https://www.tpsonline.org.uk/register.

We know that these kind of calls can be distressing and intrusive and you have our sympathy.  Please do not hesitate to contact us if you would like to discuss it with us otherwise we’d encourage you to report it to the ICO as notifying them of this kind of practice enables them to investigate and take enforcement action where necessary.  You can see the action that has been taken by the ICO here https://ico.org.uk/action-weve-taken/enforcement/.

Data Protection People Limited – March 2021

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